Self-Service Kiosk

Ask Amal Self-service Kiosk

Self-service Kiosk Frequently Asked Questions

Answer: You may check-in from 48 hours and up to 60 minutes before departure. Please note that the boarding gate closes 30 minutes before departure time.

Answer: Self-service kiosks are open to all passengers except for the following: Passengers on flights to Kathmandu and Dhaka; Passengers with Special Service Request; Passengers in a group of more than nine people; Passengers on standby status.

Answer: After checking in, please proceed to the baggage drop-off counter to check-in your baggage. For Economy class passengers travelling from KLIA, please print your baggage tag before checking in your baggage at the drop-off counter.

Answer: The check-in kiosks are only available at Kuala Lumpur International Airport, Kuching, Kota Kinabalu, Kota Bharu, Johor Bahru and Langkawi.